Everything you need
Case registration
Register cases via email or via contact form
Case categories
You can handle different categories of cases with different deadlines in one place! Commercial matters, complaints or maybe technical reports? Specify the categories you need.
Email communiation
You won't miss any customer messages! The application records e-mail messages from the client in the form of notes and additionally displays notifications on the case list.
User groups
Sales department, complaints, service? Group users working together so that they have access to all cases from the assigned category. Employee leave is no longer a problem!
Customer groups
Create a group of customers from one company or department. Thanks to this, everyone will have access to information on reported cases.
Don't miss the deadline
Set notifications about the expiring deadline for your case and don't miss important deadlines.
Log your working time
You can record the time spent on each case and thus assess the cost and workload.
Customer service
The fsDesk Basic application will improve customer service and contact.
Register cases, notes and files based on the email sent. Turn on notifications and automatically inform the customer about the progress of the case.
Contact us
If you have additional questions or concerns, please contact us.
Frigg Systems Sp. z o.o.
Aleja Wojciecha Korfantego 2
40-004 Katowice, Poland
tel. +48 32 726 10 00
hello@friggsystems.com